Terms of Service

1. About Us

Walter Myke Accountancy ('we', 'us', 'our') is an accountancy practice based at Willow Way, Coventry, West Midlands, CV3 3HU. We provide bookkeeping, tax, payroll, and advisory services to individuals and businesses. References to 'you' or 'your' mean the person or entity accessing our website or engaging our services.

2. Use of Our Website

You may use our website for lawful purposes only. You must not:

• Use the website in any way that breaches applicable local, national, or international law or regulation
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of our website or its related systems
• Introduce viruses, trojans, worms, or other malicious or technologically harmful material
• Reproduce, duplicate, copy, or resell any part of our website in contravention of these Terms

3. Professional Services

Our professional services are provided subject to a separate letter of engagement agreed with each client. In the event of any conflict between these Terms and the letter of engagement, the letter of engagement shall prevail. Our services are provided in accordance with the professional standards and ethical guidelines of our relevant professional bodies.

4. Fees and Payment

Our fees are set out in your letter of engagement. Unless otherwise agreed:

• Invoices are payable within 30 days of the date of issue
• We reserve the right to charge interest on overdue amounts at 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998
• We reserve the right to suspend services where invoices remain unpaid beyond agreed terms
• All fees are exclusive of VAT, which will be charged at the prevailing rate where applicable

5. Client Responsibilities

To enable us to provide our services effectively, you agree to:

• Provide accurate, complete, and timely information and documentation as reasonably requested
• Notify us promptly of any changes to your circumstances that may affect the services we provide
• Review and approve all work product, including tax returns and accounts, before submission or filing
• Retain responsibility for the accuracy of information provided to us and to HMRC or other authorities

6. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability to you in connection with our services shall not exceed the fees paid by you to us in the 12 months preceding the claim
• We shall not be liable for any indirect, consequential, or special loss, including loss of profit, loss of business, or loss of data
• We shall not be liable for any loss arising from your failure to provide accurate or complete information, or from delays caused by third parties including HMRC
• Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law

7. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Walter Myke Accountancy or its licensors and is protected by applicable intellectual property laws. You may print or download content from our website for your personal, non-commercial use only. You must not modify, copy, distribute, or use any content for commercial purposes without our prior written consent.

8. Third-Party Links

Our website may contain links to third-party websites, including HMRC, Companies House, and our software partners. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Confidentiality

We treat all client information as strictly confidential. We will not disclose your information to third parties except where required by law, regulation, or professional obligation (for example, our obligations under anti-money laundering legislation), or where you have given your consent. Our full data practices are set out in our Privacy Policy.

10. Anti-Money Laundering

As a regulated accountancy practice, we are required to comply with the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. We are required to verify the identity of all clients and, in certain circumstances, to report suspicious activity to the National Crime Agency. We cannot be held liable for any loss arising from our compliance with these obligations.

11. Termination

Either party may terminate the engagement by giving reasonable written notice as specified in the letter of engagement. We reserve the right to terminate our services immediately where you are in material breach of these Terms or your letter of engagement, where fees remain unpaid, or where we are required to do so by law or regulation. On termination, all outstanding fees become immediately due and payable.

12. Changes to These Terms

We may update these Terms from time to time. The current version will always be published on our website. Continued use of our website or services following any update constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have any questions about these Terms, please contact us at: Walter Myke Accountancy, Willow Way, Coventry, West Midlands, CV3 3HU, or via our website contact form.